Frequently Asked Questions
Everything you need to know about the Arcade Trigger Pistol.
Does it really work on modern OLED and LCD TVs?+
Yes. It uses 4-point infrared positioning (850nm + 940nm) tracked by the included IR sensor strip, so any modern LCD, OLED, LED or projector display works perfectly.
What's included in the box?+
Light Gun ×1, Positioning Light (IR sensor strip) ×1, USB Receiver ×1, and Charger ×1.
Can I get games too?+
Yes — you can add our curated Pixel Heaven games library as an add-on at checkout. Hundreds of light-gun classics, ready to play on PC.
What devices is it compatible with?+
PC only — Windows and Linux. It is not compatible with macOS, consoles (PlayStation, Xbox, Switch) or mobile devices.
Is it wireless?+
Yes. It uses a 2.4GHz wireless connection via the included USB receiver. No cables to your PC during play.
How many players can play at once?+
1 to 4 players simultaneously, and the system supports up to 128 units in the same environment.
Does it have recoil feedback?+
Yes — real solenoid recoil plus MAMEHOOKER vibration feedback. You can also disable vibration to play in silent mode.
What size screen should I use?+
33" to 55" is the sweet spot. Bigger screens work but you'll need to stand further back. See the screen-size guide on the product page.
What's the battery like?+
Built-in 18650 rechargeable battery, charged via the included USB charger.
Is there a 2-player option?+
Yes. Pick the 2 Players edition on the product page — you get two light guns ready for local co-op.
How long does shipping take?+
Free worldwide shipping. Orders ship within 15 business days. Delivery: North America 7–15 days, UK & Europe 14–21 days, Rest of World 1–2 weeks.
Do you offer customer support?+
Yes — our team is available 7 days a week to help with setup, emulator configuration, games and troubleshooting. Contact us anytime via the contact page.
Which payment methods do you accept?+
All major credit cards (Visa, Mastercard, Amex), Apple Pay and Google Pay. Checkout is SSL-secure.
Is the launch price permanent?+
No. The launch price is a limited-time offer. Once the timer ends, the price returns to the standard list price.
Still have questions?
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